1. Acceptance of these Terms
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Refund Policy, which are incorporated by reference. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation.
If you do not agree to these Terms, do not use the Service.
2. Eligibility & accounts
- You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract.
- Accounts are created via email/password or Google sign-in. You are responsible for safeguarding your credentials and any API keys, and for all activity under your account.
- You must provide accurate account and billing information and keep it current.
- Notify us promptly at support@adflow.design of any unauthorised use or security breach. We are not liable for losses arising from compromised credentials you failed to protect.
- In multi-tenant use, access to design systems and projects is assigned per user; you must only access brands and assets you are authorised to use.
3. The Service & changes
Adflow lets you build ad creative, define brand design systems, generate and edit imagery and vectors with AI, add motion and sound, and export to PNG, video (MP4) and Figma-ready HTML — manually in the studio or programmatically via the API and MCP server.
We are continually improving the Service and may add, change, or remove features. Some features are labelled beta or early and may be unstable, incomplete, or withdrawn without notice. We may impose or adjust technical limits (such as file sizes, formats, generation parameters, and rate limits).
4. Acceptable use
You agree not to use the Service to create, upload, generate, or distribute content, or to act, in any of the following ways:
- Infringing the intellectual property, privacy, publicity, or other rights of any person, including generating imagery in the likeness of a real person without rights or consent, or recreating protected brands, characters, or trademarks you do not own.
- Unlawful, deceptive, defamatory, harassing, hateful, or fraudulent content; content that exploits or endangers minors; or content that violates advertising, consumer, or platform rules applicable to your campaigns.
- Sexually explicit material, extreme violence, or other content prohibited by us or by the third-party AI providers powering the Service.
- Malware, scraping or capturing content you are not authorised to access (including via the URL-capture/stream features), or attempting to access internal or non-public network resources.
- Reverse engineering, decompiling, or attempting to extract source code or model weights, except to the extent this restriction is prohibited by law.
- Reselling, sublicensing, or providing the Service to third parties except as expressly permitted (for example, agencies operating on behalf of their own clients), or sharing API keys outside your account.
- Circumventing usage limits, billing, authentication, or security; or interfering with the integrity or performance of the Service.
You are solely responsible for your campaigns and for ensuring the creative you produce complies with all laws and with the policies of the platforms on which you run it. We may remove content and suspend accounts that breach this section.
5. Your content & inputs
“Your Content” means everything you upload, input, or supply to the Service — including prompts, copy, uploaded images and audio, logos, brand assets, design systems, and projects.
You retain all rights you hold in Your Content. You grant PopCandi Creative Studio a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit, and display Your Content, and to send it to the third-party providers in section 7, solely to operate, secure, support, and improve the Service and to provide it to you.
You represent and warrant that you own or have the necessary rights to Your Content and that it does not infringe any third-party rights or violate any law. We do not claim ownership of Your Content.
6. AI-generated content & intellectual property
“Output” means images, vectors, video, HTML, audio arrangements, and other assets the Service generates from your inputs.
- Ownership. As between you and us, and subject to your compliance with these Terms and to any terms of the underlying model providers, we assign to you all rights we may hold in the Output you generate, so you may use it for your commercial advertising purposes.
- No uniqueness or non-infringement guarantee. AI Output is generated probabilistically. Similar or identical Output may be produced for other users, and Output may unintentionally resemble existing works. We do not warrant that Output is original, non-infringing, or suitable for any purpose, and you are responsible for reviewing and clearing it before use.
- Provider terms flow through. Output is also subject to the usage and content terms of the AI provider that produced it (section 7). Where a provider’s terms are more restrictive, those terms apply to Output from that provider.
- Legal eligibility of AI works. The copyright status of purely AI-generated material varies by jurisdiction and may be limited. You are responsible for understanding what protection, if any, attaches to your Output.
- Service improvement. We do not use the substance of Your Content or Output to train our own foundation models. We may use aggregated, de-identified usage data to operate and improve the Service. Provider data handling is described in the Privacy Policy.
7. Third-party AI models & services
The Service routes your inputs to third-party providers to deliver features, including (without limitation) image and vector generation, editing and upscaling via fal.ai and connected model providers (such as GPT Image, Flux, Imagen, Nano Banana, and Ideogram), authentication and database via Supabase, payments via Stripe, cloud rendering and storage via Amazon Web Services and Vercel, and optional integrations you connect (such as Dropbox and Google Drive).
Your use of those features is also subject to the relevant provider’s terms and acceptable-use and content policies. We are not responsible for third-party services, and their availability, behaviour, pricing inputs, and output may change. See the Privacy Policy for how data is shared with these processors.
8. Credits, billing & auto top-up
Building, editing, and PNG & HTML export are free. AI generations and video renders are paid and draw from a prepaid credit balance denominated in Australian dollars (AUD).
- Prepaid credits. You add credits to your balance via Stripe-hosted checkout (minimum top-up A$5). Each billable action (for example, an AI generation, an AI motion generation, a vector generation, or a video render) consumes credits at the price shown in-app before you confirm. Prices are in AUD and may change prospectively.
- Consumption. Credits are consumed as you use paid features. Because each paid action incurs real third-party cost at the moment it runs, consumed credits are non-refundable except as required by law or as stated in the Refund Policy.
- Auto top-up authorization. If you enable auto top-up, you authorise PopCandi Creative Studio to automatically charge your saved payment method your chosen top-up amount whenever your balance falls below your chosen threshold, on a recurring, off-session basis, until you disable it. Your card is saved during your first checkout for this purpose. You can set or change the top-up amount, the trigger threshold, and an optional daily cap, or turn auto top-up off at any time in your billing settings.
- Failed charges. If an auto top-up is declined or requires additional authentication, we may pause auto top-up and ask you to update your card. Paid features may be unavailable while your balance is insufficient.
- Payment processing. Payments are processed by Stripe; we do not store full card numbers. You authorise us and Stripe to charge the amounts described and agree to Stripe’s terms.
- Taxes. Stated prices are inclusive of GST or other applicable taxes; you are responsible for any taxes not collected by us.
- Volume & partner pricing. Separate written terms may apply to volume, agency, or revenue-share arrangements.
Full details of refunds and the prepaid model are in the Refund Policy.
9. API, MCP & rate limits
- API and MCP access let you drive the Service programmatically using an API key tied to your account. You are responsible for all usage and charges incurred under your keys.
- Keep keys secret. Do not embed them in client-side code or public repositories. You may rotate or revoke keys in your account.
- We apply rate limits and abuse protections and may throttle, suspend, or block requests that exceed limits or threaten the Service’s stability or other users.
- Automated usage must still comply with section 4 (Acceptable use) and section 7 (provider terms).
10. Our intellectual property
The Service, including its software, design, the Adflow name and logos, and all related intellectual property, is owned by PopCandi Creative Studio or its licensors. Except for the rights expressly granted to you in these Terms, we reserve all rights. These Terms do not grant you any right to use our trademarks without our prior written consent.
11. Disclaimers
To the maximum extent permitted by law, the Service and all Output are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, that Output will be accurate, original, or fit for your purpose, or that defects will be corrected.
Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Where our liability for breach of a non-excludable guarantee can be limited, it is limited as set out in section 12.
12. Limitation of liability
To the maximum extent permitted by law, PopCandi Creative Studio and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or Output, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service in any 12-month period will not exceed the greater of A$100 or the total amounts you paid us for the Service in the 3 months immediately before the event giving rise to the liability.
Where legislation implies a non-excludable guarantee, and where permitted, our liability for breach is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.
13. Indemnity
You agree to indemnify and hold harmless PopCandi Creative Studio from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content and your use of Output; (b) your use of the Service in breach of these Terms or any law; or (c) your infringement of any third-party right.
14. Suspension & termination
- You may stop using the Service and close your account at any time.
- We may suspend or terminate your access immediately if you breach these Terms, if required by law or by a provider, or to protect the Service or other users.
- On termination, your right to use the Service ends. Unused prepaid credits are handled as described in the Refund Policy. We may delete account data after a reasonable period; see the Privacy Policy for retention.
- Sections that by their nature should survive (including 5–7, 10–13, 16) survive termination.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by email or an in-app notice) and update the effective date above. Changes apply prospectively. Your continued use of the Service after changes take effect constitutes acceptance.
16. Governing law & disputes
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-laws rules. You and we submit to the non-exclusive jurisdiction of the courts of Victoria, Australia. Before commencing proceedings, the parties will attempt in good faith to resolve any dispute by contacting support@adflow.design.
17. General
- Entire agreement. These Terms, with the Privacy and Refund Policies and any order forms, are the entire agreement between you and us regarding the Service.
- Severability. If any provision is unenforceable, the rest remains in effect.
- No waiver. Failure to enforce a provision is not a waiver.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
